When it comes to your beauty you deserve the best! Prettty N Mink Beauty is the ultimate answer to top rated beauty for affordable prices. We take pride in our collections and have many options to choose from. Our mission is to provide you with high quality products that will leave you feeling pretty and satisfied. All products are long lasting, reusable, lightweight, cruelty free, and comfortable for all day wear. Need assistance? We're happy to help! Find out for yourself why thousands of people love and trust us!

Frequently Asked Questions

How can I get in touch with customer service?

Please email pretttynminkbeauty@gmail.com for any questions or concerns. Please allow 48 hours for our customer service team to reach back to you. Times vary during sales and major holidays. 

I placed an order. How long is shipping? If I’m local, Do you offer pick up?

Please refer to our policy for more information.

PROCESSING/SHIPPING:
Processing and shipping are two different things. Shipping time is how long it will take the post office to deliver your package once we give it to them, while processing is how long it will take us to prepare the order to give to the post office.
 
• After your order is placed, you will receive an email/text confirming your order with Prettty N Mink Beauty.
 
• We currently process orders every Thursday & Saturday! Orders are processed in the order which they’re received. Thank you for your patience.
 
• After your order is fulfilled, you will receive an email/text with a tracking number regarding your estimated time arrival for delivery.
 
• All orders are shipped by USPS. Delivery time within the United States is 3-4 business days.
 
• International shipping is available at checkout. Delivery time vary depending on destination. 
 
• PLEASE make sure your shipping information is correct. If you notice any info is wrong email us immediately, however if it is sent out already then there’s nothing that we can do about it and we are not responsible for lost, damaged, and stolen packages because of these circumstances.
  • Once the package leaves our facility and it is with the mail carrier we are no longer responsible or liable for lost, stolen, or damaged packages. 
  • If your tracking information states that your package was delivered to your address and you have not received it, it must be reported as a claim to USPS. You may contact the United States Postal Service @ (1-800-275-8777). 
 
RETURNS & EXCHANGE:
• ALL SALES ARE FINAL! NO RETURNS/NO EXCHANGES!
 

PICK UP:
• If you choose pick up at checkout, EMAIL pretttynminkbeauty@gmail.com to discuss the best pick up date & time.
 
• Pick up orders that are not placed through the online store will accept cash ONLY & payment is required before leaving with your order.

How can I remove excess glue from the lash band?

Use a point tweezer to gently remove any excess glue from the lashes after every wear.

Why should I avoid using mascara while wearing mink strip lashes?

Mascara, especially waterproof mascara, can damage mink so try to use as little as possible and only on your own lashes before putting on your Prettty N Mink Beauty lashes.

May I use chemical products on my natural or strip lashes?

Don't use oil-based solutions or harsh chemicals- this is a huge no for any type of lash you are planning to reuse. Oil residue will repel the lash glue from sticking to your lash band during the next application, and  it will damage and weaken the construction and look of your mink lashes.

Do you offer refunds/exchanges?

No refunds or exchanges! All sales are final!